Office Administrator

Office Administrator
Location: Knaresborough
Salary: £13.00 per hour + Commission Potential
Hours: 35 hours per week | Monday to Friday | 9:00am – 5:00pm | 1 hour lunch break
Contract: Temp to Perm
 
Pertemps is recruiting on behalf of a well-established medical aesthetics company, with over 23 years’ experience integrating dermatology into aesthetics. Due to continued growth and sustained performance, the client is seeking a proactive and organised Office Administrator to provide essential support to both their busy office and national field team.

About the Role

The successful candidate will join a small but vital administrative team and report directly to the Operations Manager, who also oversees Marketing, Sales Support, Warehouse, and Clinical Sales functions.
Working across departments, the Office Administrator will support internal processes, ensure cohesive workflows, and contribute to steady business operations.

About you

The ideal candidate will have strong administrative experience, excellent attention to detail, and the ability to multitask across different areas of the business. They should be adaptable, proactive, and comfortable working both independently and as part of a team.

Key Responsibilities

Maintain and update invoicing systems, customer accounts, pricing structures and generate invoices

Learn and operate the Shopify back-office system to process offline orders, adjust content/pricing, and export data to the CRM (full training provided)

Process online training registrations and assist with administrative coordination of training courses

Regularly review and improve office processes, generate sales reports, stock forecasts, and customer performance analytics

Liaise with suppliers to ensure timely deliveries, manage stock levels, and minimise sales disruption

Support communication between departments, monitor SOP compliance, and escalate any issues to the Operations Manage

Utilise spreadsheets and databases confidently to manage multi-task assignments

Assist with annual appraisals, prepare documentation, and address administrative requests from the Managing Director

Organise office supplies, stationery, and arrange team meetings and social events

Liaise with the bookkeeper by providing summarised sales information for account

Provide support and backup for the colleague responsible for order processing and consumer enquiries
 
Essential Requirements:

Minimum 2 years’ experience in a similar administrative role
Strong IT proficiency, especially with Excel and databases
Excellent communication and time management skills
Proactive, hands-on approach and willingness to learn new systems (training provided)
Positive, solution-focused attitude

Benefits & Package

Competitive Salary, plus commission on sales and marketing performance
Bonus scheme
Flexible working hours and hybrid options (post-induction)
Free on-site parking
21 days annual leave + bank holidays (rising to 28 days with service)
Extended paid leave over Christmas
Company pension scheme
Casual dress code and a supportive team culture
Regular staff events and team incentives