Planner

As a Planner, you’ll play a central role in making sure the right maintenance work happens at the right time. You’ll coordinate activity across multiple sites, lead planning meetings, and work closely with colleagues across the business to keep everything running on track.

Please note internal title of this role is Above-Ground Water Production Planner.

What you’ll be doing as a Planner

• Managing and optimising maintenance plans across a number of above-ground sites, helping teams achieve high completion rates and keep backlogs low.
• Leading regular planning meetings with field teams and managers to review progress, address any challenges, and identify opportunities for improvement.
• Working closely with schedulers, data teams, and other internal partners to make sure plans are accurate, balanced, and achievable.
• Building positive relationships with field teams and stakeholders so everyone is aligned and focused on shared goals.
• Submitting change requests, reviewing data, and maintaining the integrity of planning information.
• Supporting continuous improvement by identifying and helping implement smarter ways of working.
• Ensuring compliance with all planning processes and health & safety standards.
• Using systems such as SAP, Click Schedule, and Power BI to manage and report on planning activities.

Location: Hybrid – Kemble Court, this role may  require on-site presence at Thames Valley & Home Counties locations.

Working hours: 7am to 3pm, Monday to Friday

What you should bring to the role

• Experience in creating and managing work plans for field-based teams.
• Great communication and stakeholder engagement skills.
• Experience using SAP or other maintenance planning systems.
• Strong analytical skills and attention to detail.
• A positive, proactive mindset and commitment to continuous improvement.

What’s in it for you?

• Salary up to £42,000 depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.