Customer Service

191107455

£15.04 Per Hour

Full Time

Temporary

Cardiff, Cardiff

Customer Service And Call Centre

Posted 4 hours ago

Expires In 29 Days

Job Description

Customer Service Representative
Location: Wales
Contract: Until 31st March 2026, Monday-Friday, Paying £15.04 p/hr

A public sector organisation is seeking a customer-focused individual to join its Permitting Team. This role is ideal for someone with experience in debt resolution, customer negotiation, or handling outstanding payments.

You’ll be responsible for:

Contacting customers via phone and email to pursue overdue payments
Logging payments and reporting non-payment cases to the legal team
Supporting customers applying for permits by managing enquiries and applications
Providing general permitting support

If you’re a confident communicator with a knack for resolving issues and delivering great service, we’d love to hear from you.

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