Account Manager

Sales Account Executive
£30,000 per annum
Permanent Role - Shrewsbury

About the company:

You would be joining a well-established UK business operating within a specialist technical sector, known for its long history and strong reputation for quality.
The organisation provides a broad range of engineered solutions and supports customers through reliable service and tailored capabilities.
Now part of a wider group, it benefits from enhanced resources, robust operations and a strong platform for continued growth.

Purpose of the role:

The primary responsibility of the Sales Account Executive is to work closely with the Sales Director to support customers and grow sales through an increased share wallet of customers.

Key Responsibilities:

• Make outbound calls and conduct field visits as required for customers assigned to you (infrequent)
• Translate customer descriptions and order codes to ensure correct items are despatched. 
• Provide technical information to customer requirements, seeking information from Technical Sales or the Product Manager when necessary.
• Work closely with Product Management to report and clarify missing or anomalous product information.
• Prepare and send quotations via email, telephone, or through the system.
• Process and update quotes and proformas as required.
• Take full ownership of quotes and proformas before sending them to customers.
• Respond to calls promptly while maintaining a professional and friendly manner.
• Resolve customer queries or issues and relay relevant information to the Sales Admin Manager for updating the Continual Improvement Log.
• Carry out other ad-hoc tasks as required.                                                                          

Skills and Profile Required

• Previous sales experience (essential)
• Ability to work well both independently and in a team (Essential)
• Good interpersonal and communication skills, with a keen eye for detail (Essential)
• Strong organisational skills (Essential)
• Ability to work well under pressure (Essential)
• Previous Microsoft office experience (Essential)
• Previous Microsoft Excel experience(Desired)

Working Hours
Monday to Thursday 08:30am til 17:00pm
Friday’s 08:30am til 3:30pm