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Stakeholders must engage with procurement process, conference told
Companies should develop procurement policies that allow stakeholders to engage with the process from beginning to end, and to buy into any decisions made, delegates at the CIPS Middle East Conference in Abu Dhabi were told.
The vice-president of contracts at Abu Dhabi Airports, Saeed Al Ameri, outlined the approach his organisation had been taking, which he said had transformed its procurement process. “Procurement was very involved in getting stakeholders engaged throughout the whole process in order to get their buy in,” the conference heard. “To be accepted by the internal and external customers you need to make sure your processes support the involvement of stakeholders ‒ from the identification of the need, throughout the actual procurement and delivery of the project.”
Abu Dhabi Airports employs a procurement team that engages with end users at the pre-qualification stages. This produces a list of pre-qualified suppliers widely accepted by the organisation, which includes five airports and three subsidiary companies. The list eliminates further dispute on the specifications of future tenders.