In my experience Ana is a polite, enthusiastic and organised professional. She very clearly described the role she was recruiting for with me to ensure I would be a good fit with the company and the role was the right one for me. She never kept me waiting or delayed sharing information with me. In fact I don't think I've ever experienced such diligence when interacting with a recruitment company.
She was very reassuring when I faced delays from the hiring company and put me at ease that everything was progressing. I definitely felt Ana's absence whilst she was on holiday and her colleague was covering the role. I would definitely recommend Ana and be happy to work with her again in the future.